OUR GUARANTEE - We want every TWC product to meet your expectation. If not, you may return it for an exchange or refund within the guidelines below.

Returns - TWC® Exclusive Brands...orders from TWC’s catalogs and on twcwigs.com may be returned or exchanged within 30 days of the original ship date. "14 day" returns and ‘final sale’ will apply to selected merchandise.

Returns - Celebrity Brands...are sold with certain restrictions and fees for returns and exchanges in accordance with each manufacturer’s policy.  See » Return/Exchange Policy at twcwigs.com.

Note: Returned hair goods must be in original factory condition and packaging, neither worn nor altered, including the removal of any tags or labels.