Privacy Policy

TWC Uses Discretion:
All orders shipped by The Wig Company will not mention the word "wig" anywhere on the outside of the shipping package. Your shipment will be delivered discreetly, usually in a generic white cardboard box and the shipping label will read: TWC

Personal Information:
Personal information is kept private. All information is used exclusively for the purpose of fulfilling your order. These guidelines were developed to insure your total privacy.

Periodically The Wig Company may run an inventory special. These specials are exclusive to our website and are sent via newsletter. At any time you may unsubscribe to our newsletter. You may unsubscribe to our emails by clicking on this link:    Unsubscribe.

Your security is important to us.

The Wig Company uses the strongest SSL security technology available. Our web servers and entire infrastructure is monitored 24/7 to prevent data interception.

Payment Options

The Wig Company accepts these credit cards: American Express, Visa, MasterCard, Discover

All Credit Card charges will appear as TWC.

In addition we accept Cashier’s Checks and Money Orders.

Canadian and international orders must be paid in US funds

Online Orders

We use a secure server for your privacy, security, and peace of mind. Online payment using the above mentioned credit cards could be made in the following way:

  1. When you have finished shopping and are ready to check out, you will be taken to a secure page and section of our e-commerce site.


  2. You will be asked to fill out information:

    • Your name
    • Your billing address
    • Your telephone number (to reach you quickly)
    • Your email (for order confirmation)
    • Your credit card type, number and expiration date

Phone Orders

TOLL FREE 1 800 245-6288 US Only
24 hours a day, 7 days a week
AMERICAN EXPRESS * VISA * MASTERCARD * DISCOVER CARD

Phone 1 (412) 221-4790 Outside US
Monday - Friday 8 am - 9 pm (EST)  Saturday - Sunday 9 am - 7:30 pm (EST)
AMERICAN EXPRESS * VISA * MASTERCARD * DISCOVER CARD

Customer Service Inquiries

TOLL FREE 1 800 245-6288 US Only
Monday - Friday 8 am - 11 pm (EST)  Saturday - Sunday 9 am - 7:30 pm (EST)

Phone 1 (412) 221-4790 Outside US
Monday - Friday 8 am - 11 pm (EST)  Saturday - Sunday 9 am - 7:30 pm (EST)

Fax Orders

1-412-257-8181
You can fax your order form to us and we will process it as fast as an online order or a phone order.


Mail Order

Please make out your Cashier’s Check or Money Order to: TWC.

If you have a TWC printed catalog, use the order form inside.
Or, Click Here to view our Mail Order Form for printing.

Send your cashier’s check or money order to:

TWC
PO Box 12950
Pittsburgh, Pa 15241

We will ship your item(s) after we have received your cashier’s check or money order, or you can complete the credit card section and send via 1st class mail or fax to (412)257-8181.