If you enjoy catalog shopping too, please request the free TWC Catalog.
Questions or Concerns? Non-Order Calls
Inquire about a product or have a website issue resolved...
You can talk to a personal shopping advisor at:
1 800 245-6288 - US Only
1 (412) 221-4790 - Outside US
Monday - Friday 8am - 5pm ET
or e-mail custserv@twcwigs.com
Credit Card Phone Orders or to Check Order Status
1 800 444-1788
Monday - Friday 8 am - 9 pm Saturday - Sunday 9 am - 7:30 pm ET
AMERICAN EXPRESS * VISA * MASTERCARD * DISCOVER CARD
Order by Fax 24 hours a day
1 (412) 257-8181
You can fax your order form to us and we will process it as fast as an online order or a phone
order.
Order by Mail
Mail your order to TWC, P.O. Box 12950, Pittsburgh, PA 15241-0950. Use your
AMERICAN EXPRESS, VISA, MASTERCARD or DISCOVER CARD or send money order or check in U.S. funds
only (no cash please), made payable to TWC.
Payment By Check -- A $20 surcharge will be applied to all
checks returned for insufficient funds.
24-Hour Automated Voice Attendant
If you call after regular business hours we'll call you back
the next business day to provide answers to your questions or take a credit card
order.